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  Green Sense Ltd are proud distributors of SmartBurn and GreenSmart Pots  
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  Terms of Service
 
 

Please find below our terms of service and conditions of sale...

 
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Post:
The package will be sent by First Class post to postcodes in mainland Great Britain, Isle of Wight and Isle of Man. For larger orders delivery, at the discretion of Green Sense Ltd, may be despatched by courier at no extra charge.
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Shipment / Despatch:
Subject to stock goods will be despatched within 5 working days of order and payment received in full.
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Purchases and Delivery outside of mainland Great Britain, Isle of Wight and Isle of Man:
You are requested to contact Green Sense Ltd at sales@greensenseltd.co.uk
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Returns and Damaged Goods:
Should for any reason you not be happy with the product and provided it has not been used we will offer a full refund as long as the product is returned in its original packaging within 21 days of purchase. No refund is available if the product has been used or damaged.
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Life expectancy of a SmartBurn:
Used correctly each SmartBurn will last for up to 900 hours; i.e. approximately 3 months if used 10 hours per day
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Goods out of stock:
If goods are not already in transit it can take at least 7 weeks by sea for delivery from the manufacturer to the UK.
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Postal Service Provider / Courier:
Green Sense Ltd is not responsible for the late delivery of goods due to delays resulting from actions of the postal and or courier provider/s. It reserves the right to change its carrier / delivery service provider without notice
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